Terms of Service

1. The service

Even Ground offers a fixed-price product blueprint engagement branded Product Pass (“Product as a Pass”): typically a 21-day engagement delivering documents, architecture, a working prototype, private progress workspace access, Slack collaboration, and a handoff call, as described on the website at the time of purchase.

Product Pass is not a monthly subscription. It is a one-time pass for a defined engagement. Website marketing, intro calls, and the client portal are part of how we deliver and support that engagement.

2. Eligibility & accounts

• You must be able to form a binding contract (generally 18+).
• You must provide accurate contact and intake information. You are responsible for activity under your email login (OTP access).
• Portal access is personal to the client engagement. Do not share login codes or tokens with unauthorized parties.
• If you buy on behalf of a company, you represent you have authority to bind that company.

3. Scope of Product Pass

Unless we agree otherwise in writing, Product Pass includes the deliverables listed on the site (vision/scope, PRD, database and network architecture, sprint timeline, Next.js prototype, portal tracking, Slack, and a live handoff). Scope is defined by your intake answers and our written clarifications.

Product Pass is a blueprint and prototype service. It is not a guarantee of a full production-scale application, App Store launch, ongoing maintenance, or unlimited revisions beyond the engagement window. Additional build work may be offered separately.

Change requests in the portal are subject to one-open-request-at-a-time rules and reasonable fit within Product Pass scope and timeline. We may decline or defer requests that materially expand scope.

4. Timeline

The 21-day clock generally starts when the deposit is marked paid (deposit paid date), unless we set another start date with you. End date is typically deposit date + 21 days. Delays caused by missing client input, third-party outages, or force majeure may extend timelines reasonably.

5. Fees, deposits & Day 15 balance

• Standard price: USD $3,500 one-time (or the price shown at checkout if updated).
• 50% deposit ($1,750) due to start.
• Remaining 50% due on Day 15 of the engagement (not on the final handoff day), unless we agree otherwise in writing.
• Taxes, bank fees, or FX conversion costs may apply depending on how you pay.
• Late balance payment may pause delivery or handoff until settled.

6. Week-1 guarantee

If offered on the site at purchase: if you are not happy in the first week after the deposit clears, you may request 75% of the deposit back, no questions asked, by emailing hello@evenground.io within that first week. The guarantee does not apply after week 1, to completed work delivered after that window, or to the Day 15 balance once paid, except as required by law.

Refunds are returned by a reasonable method we choose; processing time depends on banks/processors.

7. Intellectual property

7.1 Your materials

You retain ownership of materials you provide (ideas, brand assets, docs, credentials you share). You grant us a limited license to use them solely to deliver Product Pass.

7.2 Deliverables

Upon full payment for Product Pass, you own the custom deliverables created for you (docs, schemas, prototype code as delivered), except for our pre-existing tools, templates, libraries, and know-how, which remain ours; we grant you a license to use those embedded components as needed to use the deliverables.

7.3 Portfolio

Unless you opt out in writing, we may reference your company name and high-level project type in portfolios or case studies without disclosing confidential details. Contact us if you need stricter confidentiality.

8. Confidentiality

Each party will keep the other’s non-public business and product information confidential and use it only for the engagement, except information that is public, independently developed, or required to be disclosed by law. This survives the engagement for a reasonable period (typically three years) or longer for trade secrets while they remain secret.

9. Acceptable use & safeguards

You agree not to:

• Misuse the site, portal, APIs, or scheduling tools (scraping that harms the service, probing, bypassing auth, etc.)
• Upload malware, unlawful content, or others’ personal data without rights
• Attempt to reverse engineer or disrupt Even Ground systems beyond normal use
• Use deliverables to violate law, infringe IP, or harm others
• Impersonate others or submit false payment / identity information

We may suspend access, cancel bookings, or refuse service if we reasonably believe these Terms are violated or if needed to protect security, users, or the studio.

10. Intro calls

Free intro Zoom calls are optional and subject to availability (generally Mon–Sat in Asia/Singapore business hours). Booking creates a meeting and sends confirmation emails. We may reschedule or cancel with notice if needed. Intro calls do not create an obligation to buy Product Pass.

11. Third-party services

Delivery may involve Zoom, Slack, email providers, hosting, databases, and payment processors. Their terms apply to your use of those products. We are not liable for outages or policy changes of third-party platforms outside our reasonable control.

12. Disclaimers

THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROTOTYPE OR DOCS WILL BE ERROR-FREE OR MEET EVERY UNSTATED BUSINESS GOAL. Product decisions and go-to-market outcomes remain yours.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN GROUND AND ROHAN GIRDHANI WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, DATA, OR BUSINESS, ARISING FROM THE SERVICES OR THESE TERMS.

OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO PRODUCT PASS OR THE SITE WILL NOT EXCEED THE AMOUNTS YOU PAID US FOR THE ENGAGEMENT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM (OR, IF NONE, USD $100).

Some jurisdictions do not allow certain limitations; in those cases, limits apply to the fullest extent allowed.

14. Indemnity

You will defend and indemnify us against claims arising from your misuse of the services, your content, your violation of law or these Terms, or infringement claims related to materials you provided.

15. Suspension & termination

You may stop using the site anytime. We may suspend or end portal access for non-payment, abuse, or legal risk. Provisions that should survive (IP, fees owed, confidentiality, liability limits, indemnity) survive termination.

16. Governing law

These Terms are governed by the laws of Singapore, without regard to conflict-of-law rules, unless mandatory consumer law in your country says otherwise. Courts in Singapore have exclusive jurisdiction, subject to any non-waivable rights you have locally.

17. Changes to Terms

We may update these Terms. The “Last updated” date will change. Material changes for active paying clients may be communicated by email. Continued use after the effective date constitutes acceptance, except where consent is required by law.

18. Contact

Even Ground / Rohan Girdhani
hello@evenground.io
Based in Singapore

Related: Privacy Policy